The Challenges of Traditional Telecom Operations
Telecom providers are under immense pressure to modernize as legacy infrastructure, operational complexity, and rising customer expectations create major roadblocks:
- Aging & Fragmented Infrastructure – Legacy systems and vendor lock-in slow innovation.
- Operational Inefficiencies – Manual processes and skill gaps limit scalability.
- Poor Customer Experience – Slow issue resolution leads to dissatisfaction and churn.
- Revenue & Cost Pressures – Declining ARPU and increasing operational costs demand smarter solutions.
To stay competitive, telcos must transform into agile, AI-driven, software-defined TechCos that can proactively manage networks, optimize resources, and enhance customer experiences.
How Nomiso is Transforming Telcos
At Nomiso, we help telcos transition from traditional network providers to intelligent, automated TechCos through a co-engineering approach that integrates AI, automation, and cloud-native architectures.
1. AI-Powered Network Assurance & Observability
- Predictive Issue Resolution – AI-driven monitoring detects and prevents failures before they impact users.
- Enterprise-Wide Observability – End-to-end visibility across networks, infrastructure, and applications.
- Automated RCA & Self-Healing Networks – AI identifies root causes and remediates issues in real time.
2. Autonomous Operations & Intelligent Automation
- AI-Driven IT & Network Operations – Reduce manual intervention with intelligent automation.
- AIOps-Driven Efficiency – AI optimizes workflows, ensuring SLA compliance and service reliability.
- GenAI-Powered Virtual Agents – AI chatbots enhance IT support and customer service.
3. Enhanced Customer Experience & Personalization
- AI-Powered Personalization – Context-aware recommendations and real-time engagement.
- Omnichannel Customer Journeys – AI unifies online, mobile, and in-store experiences.
- Real-Time Issue Resolution – Automated workflows reduce downtime and improve satisfaction.
4. Data-Driven Network Optimization & Scalability
- AI-Based Traffic Forecasting – Predictive analytics optimize network resource allocation.
- Cloud-Native & Agile Infrastructure – Scalable platforms that adapt to growing demands.
- SLA Optimization & Compliance – AI-driven insights align network performance with customer expectations.
Why Nomiso ?
- AI & Automation Leadership – Delivering self-optimizing, predictive networks.
- Cloud-Native & Scalable Solutions – Future-proof architectures that grow with business needs.
- Real-Time Adaptability – AI-driven insights ensure seamless service and operational efficiency